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Our Privacy Policy

At Giftmug, the importance of protecting your privacy is paramount. We promise to do everything in our power to ensure you shop with us with confidence.

This document describes how we collect, use, disclose and safeguard your personal information. If you have any questions relating to this policy, please do not hesitate to  contact us.

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WHAT IS PERSONAL INFORMATION?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not, and whether the information is recorded in a material form or not.

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HOW WE COLLECT PERSONAL INFORMATION

We strive to only collect personal information necessary to conduct business as a premier retailer of bespoke women's shoes.

The type of personal information we collect includes:

  • your full name and contact details (such as phone and email),
  • the name, address and contact details of the person who will take delivery of the product,
  • your billing information,
  • sizing measurements, and
  • any personal information you disclose to us when you complete an online form on our website www.giftmug.net ("Website"), or send us via email.

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USING AND DISCLOSING YOUR PERSONAL INFORMATION

Any personal information which is collected will be used and disclosed only to provide you with the products and services you've requested, or otherwise to carry out our business including communicating information about our products and services to you.

We will not under any circumstances disclose information about you to a third party unrelated to our business, unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure.

If you are subscribed to receive promotional material from us, we may send you such material periodically. You may unsubscribe from receiving this material at any time.

We may periodically send all members surveys or company announcements. These messages are separate to our newsletters, but you may also unsubscribe at any time by following the included instructions.

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THIRD PARTY ADVERTISING

Third party vendors, including Google, show our ads on sites on the internet.

Third party vendors, including Google, use cookies to serve ads to you based on your prior visits to our Website.

You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

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ACCESSING AND EDITING YOUR PERSONAL INFORMATION

We will take all reasonable steps to ensure any personal data we collect, use or disclose is up to date and accurate.

Your personal information is accessible and editable by logging in to your Giftmug account. You may log in and edit this information at any time.

You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request.

If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information.

Please direct all request for access and correction to info@giftmug.net.

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SECURING AND STORING YOUR PERSONAL INFORMATION

We are committed to maintaining the confidentiality of the information you have provided to us and we take all reasonable precautions to protect your personal information from unauthorised use or alteration.

Your personal information may be stored by us both electronically and in hard copy form. We take all necessary measures to ensure the security of your information in both these forms.

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OVERSEAS DISCLOSURE

We may, in the course of providing products and services, disclose personal information to overseas entities.

Those overseas entities are likely to be located in the following countries: United States, Canada, Japan and China.

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MORE INFORMATION

If you would like more information about the way we manage your personal information please contact us.

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