Get Discount Use Code : giftmug4u
Menu

I've placed my order. How do I know when my order will be ready?

Posted on August 08 2017

-----------------------------------------------------------------------------------------------------------------------------------------------

You can check your Order Confirmation Email for the estimated date of delivery of your order, however please note this is just an estimation. They could arrive a little later or, even better, a little earlier!

When your order are being lovingly crafted by hand by our technicians, it's very tricky for us to say exactly when they'll be ready. This is because there are so many individual stages of production - from drawing and cutting the pattern to the finishing touches and quality control. With so many factors at play affecting production, the completion date can change constantly. Rather than give you a changing date, we prefer to estimate the latest date we expect your order to arrive.

If you desperately need to know when your order will be ready, please do feel free to contact us and we can let you know if your order are in the early, middle or late stages of production. If your order are still in the early or middle stages of production, we won't be able to give you a completion date. If they are in the final stages of production, we may be able to provide an updated ETA.

Either way, rest assured we're working hard to have your perfect order finished as soon as possible!

-----------------------------------------------------------------------------------------------------------------------------------------------
Haven't found the answer you're looking for?
Contact The Customer Happiness Team or Post a Public Question
-----------------------------------------------------------------------------------------------------------------------------------------------
-----------------------------------------------------------------------------------------------------------------------------------------------

Join our Mailing List

Sign up to receive our daily email and get 10% off your first purchase.

Sale

Unavailable

Sold Out